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Contact Tracing Series: Session 3
July 20, 2020 @ 6:30 pm - 8:30 pm EDT
Contact Tracing Series:
Session 3: A Virtual Information Session
Monday, July 20, 2020 - 6:30 PM
This meeting will be conducted via Zoom
For a livestream of this meeting, please click here.
We're excited to announce that as a result of our Contact Tracing Series, the NYC Test & Trace Corps has launched a “Tracer Feedback line”
The Phone Number: 646-614-3025
Welcome Message: "Thank you for calling the Tracer Feedback line. Our mission is to support New Yorkers impacted by COVID-19 and work together to suppress the virus in our city.
"We appreciate you taking a moment and sharing your Tracer experience with us."
They are monitoring and retrieving voicemails left to this number in two different ways:
Online – receives notification each time a voicemail is left on at the phone number, and can retrieve the message online, and
Shared Email Mailbox – receives an email notification to a shared mailbox each time a voicemail is left at the phone number. The mailbox emails are viewable by several of the Test & Trace Corps senior staff assigned to this duty, and who are qualified to determine appropriate actions.