We're excited to announce that as a result of our Contact Tracing Series, the NYC Test & Trace Corps has launched a “Tracer Feedback line”
The Phone Number: 646-614-3025
Welcome Message: "Thank you for calling the Tracer Feedback line. Our mission is to support New Yorkers impacted by COVID-19 and work together to suppress the virus in our city.
"We appreciate you taking a moment and sharing your Tracer experience with us."
They are monitoring and retrieving voicemails left to this number in two different ways:
Online – receives notification each time a voicemail is left on at the phone number, and can retrieve the message online, and
Shared Email Mailbox – receives an email notification to a shared mailbox each time a voicemail is left at the phone number. The mailbox emails are viewable by several of the Test & Trace Corps senior staff assigned to this duty, and who are qualified to determine appropriate actions.
Session 1: June 24, 2020
Session 2: July 6, 2020
Session 3: July 20, 2020